Title Receptionist
Location Mpumalanga
Job Information

MalaMala Game Reserve is the Safari Industry’s blueprint to the luxury photographic safari. In existence since 1927, this massive thriving tract of land produces the most exciting wildlife experience this side of the equator. MalaMala Game Reserve is the largest private Big Five game reserve in South Africa and prides itself on its high level of hospitality and luxury, whilst providing opportunity for incredible game viewing.

MalaMala is looking for a Receptionist with strong administrative and organisation skills to join our current team in providing hands-on guest interaction whilst ensuring a high level of comfort and overall guest satisfaction.

To be considered you must have the following:

  • Matric and/or relevant administration qualification
  • 1+ years’ experience in a receptionist or administrative role
  • Experience in a 5-star environment advantageous
  • Customer-service oriented
  • Strong organisational skills
  • Good telephonic skills and the ability to transfer calls effectively
  • Good administrative skills with a track record from previous experience
  • Ability to problem solve
  • Ability to use initiative and intuition to pre-empt guests every need
  • Must be able to read, write and speak English well
  • Good time-keeping skills
  • Strong communication skills
  • Sense of ownership and pride for the guest experience
  • Flexible, positive attitude
  • English literacy level: Good ability to read and write and should speak well as you will be continually interacting with guests
  • Computer literacy level: Strong ability (Microsoft Office, ResRequest)
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